Payments

At Delujo, we aim to make your shopping experience smooth, secure, and convenient. Below you’ll find all the information related to accepted payment methods, currencies, and payment security.

Accepted Payment Methods

We accept a range of secure payment options to ensure a hassle-free checkout experience. You can pay using:

• Visa

• Mastercard

• American Express

• Other payment methods available at checkout (such as digital wallets or buy-now-pay-later services, if enabled)

All payments are subject to verification and approval.

Supported Currencies

• Orders placed within the United Kingdom are processed in Pounds Sterling (GBP).

• International orders may be processed in the local or default currency displayed at checkout.

Any applicable currency conversion is handled by your bank or payment provider.

Payment Security

Your security is our priority. All transactions on Delujo are processed through trusted, encrypted payment gateways that comply with industry security standards.

We do not store or have access to your full card details at any stage of the payment process.

Payment Issues

If your payment is declined, please consider the following steps:

• Ensure your card details are entered correctly

• Check that your card has sufficient funds

• Contact your bank or card provider for further assistance

If the issue continues, feel free to contact our customer support team.

When Is Payment Taken?

Payment is charged immediately once your order is placed and confirmed. You will receive an order confirmation email shortly after successful payment.

Contact Us

If you have any questions regarding payments or need help completing your order, please contact our customer support team through the Contact Us page. We are always happy to assist you.